Privacy Policy

1 – Introduction

In Eutapla GroupWe value our customers' privacy and are committed to protecting their personal data. This Privacy Policy details how we collect, use, protect and share personal information in the context of our website and the services we offer.

2 – Information Collection

We collect personal information that you provide directly to us when you use our services, make inquiries, contact us or access forms available on our website. This includes, but is not limited to:

  • Name and surname.
  • Email address.
  • Phone number.
  • Postal address (if required for the service).
  • Information related to specific queries or requests.

In addition, we may collect technical information about your use of our website, such as your IP address, browser type and pages visited, through the use of cookies (see our Cookie Policy for more details).

3 – Use of Information

We use the information collected for the following purposes:

  • Process and manage your requests and contracted services.
  • Communicate with you to respond to queries, arrange appointments or inform you about our services.
  • Improve and personalize your experience on our website.
  • Ensure compliance with our legal obligations, including resolving disputes.

4 – Information Sharing

In Eutapla GroupWe do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers that help us operate our business (for example, hosting services, technical support, etc.), always under strict confidentiality agreements.
  • Legal authorities, if necessary to comply with the law, respond to legal processes, or protect the rights, property and safety of our company, customers or employees.

5 – Information Security

We implement technical, organizational and administrative security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. Despite our efforts, no data transmission or storage system can guarantee absolute security, but we continually work to ensure the highest level of protection.

6 – Your Rights

As a user of our website or a client of our services, you have the following rights with respect to your personal data:

  • Access: Request information about the personal data we hold about you.
  • Rectification: Correct any errors in the personal data we hold.
  • Elimination: Request the deletion of your personal data when they are no longer necessary for the stated purposes.
  • Restriction: Limit the use of your data in certain circumstances.
  • Portability: Receive the personal data you have provided to us in a structured, commonly used and machine-readable format, where applicable.

To exercise these rights, you may contact us using the details provided on our website.

7 – Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on our website. We encourage you to review this section periodically to stay informed about how we are protecting your information.

8 – Contact

If you have questions, concerns or wish to exercise any of your rights in relation to this Privacy Policy or the processing of your personal data, you may contact us using the following information:

Eutapla Group

  • Address: Calle Barcelona, No. 25, 1st Office, 35006, Las Palmas de Gran Canaria, Las Palmas.
  • Telephones: 928 29 23 73 / 601 03 77 50.
  • Email: info@eutaplagrupo.com
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